General booking conditions
Bed and Breakfast Ferme des saules
Article 1– This seasonal rental contract is reserved exclusively for the booking of bed & breakfasts approved by the Relevant Departmental Office on behalf of the National Federation of Gîtes de France. The National Federation of Gîtes de France is not liable for use by third parties or for purposes other than tourism.
Article 2 – Length of the stay: The tenant signing this contract for a specific length of time cannot in any way exercise a right to remain in the accommodation at the end of the stay.
Article 3 – Conclusion of contract: Booking becomes effective when the tenant has sent the owner a deposit for 25% of the total amount of the rental for a minimum stay of 1 night and a signed copy of the contract before the date on the front page of the contract. A second copy of the contract must be kept by the tenant. All rates are included.The deposit can be paid , by bank transfer, or by credit card online.
Deposits are collected at reception
The payment of a deposit implies acceptance of these general conditions of sale
Article 4 – Cancellation by tenant: All cancellations must be notified by registered letter or telegram to the owner.
a). If cancellation occurs before the beginning of the stay will be due a fee in the following manner
Up to 15 days before arrival no charge
Between 14 and 7 days before arrival: 25% of total stay
6 to 3 days before arrival: 50% of total stay
2 days before arrival: 75% of total price
The arrival day or no show: 100% of stay
b) If the tenant does not show up before 7pm, this contract becomes null and void and the owner is free to dispose of the bed & breakfast again. The deposit is not refundable and the owner may ask for the total amount due.
c) In the case of a shortened stay: The amount of the rental remains due to the owner, and there will be no refund for the tenant, except for extra services.
Article 5 – Cancellation by the owner: If the cancellation is made before the start of the stay, the owner must inform the tenant by registered letter or telegram. The owner returns the total amount paid by the tenant plus a compensation which is at least equal to what the tenant would have paid if he/shehad cancelled on this date.
Article 6 – Arrival: The tenant must arrive on the day and at the time written on the contract. In case of late or delayed arrival, the tenant must warn the owner.
Article 7 – Payment: Payment is made on arrival in the accommodation. Extra fees for services on site are paid at the end of the stay.
Article 8 – Tourist tax: Tourist tax is a local fee to be paid to the owner, which the owner will in turn pay to the Local Tax office.
Article 9 – Use of the accommodation: The tenant must ensure the peaceful nature of the accommodation and use it for its established purpose.
Article 10 – Capacity: This contract is drawn up for a maximum number of people. If the number of tenants exceeds the capacity, the owner has the right to refuse the extra persons. The tenant will be considered liable for any modification or breach of contract.
Article 11 – Pets: This contract stipulates that the tenant is not allowed to bring pets. If the tenant does not respect this clause, the owner can deny access to the gîte. In this case, no refund will be made.
Article 12 – Claims: Any complaint related to the inventory or differences between the description and the actual rental, must be lodged with the Departmental Office of the Gîtes de France within 3 days of the start of the contract. Any other claims must also be adressed to the Office as soon as possible by letter. In the case of continuing disagreement, claims can be lodged with the Quality Service of the National Federation of the Gîtes de France which will do everything in its power to reach a mutual agreement.