General booking conditions

Bed and Breakfast La Ferme des Saules


Article 1 – Duration of stay : The customer signatory of this contract concluded for a fixed period will not be able under any circumstances to prevail himself of an unspecified right to the maintenance in the places at the end of the stay.


Article 2 – Conclusion of the contract : The reservation becomes effective once the customer has registered their credit card and accepted the terms and conditions of sale.

Article 3 – No right of withdrawal: For all bookings made via the internet, the customer does not benefit from the right of withdrawal period, in accordance with article L221-28-12 of the French Consumer Code relating to accommodation services provided on a given date or at a given frequency.

Article 4 – Cancellation by the customer: 

– up to 15 days before arrival: no charge 

– 14 to 7 days before arrival: 30% of the total amount 

– Less than 7 days before arrival in case of no-show 

or early departure: 100% of the total amount 

Any no-show will be billed and deducted, and if the customer fails to show up, the remainder of the stay booked will be automatically cancelled.

Cancellation without charge: effective on receipt of a confirmation email from us. You have until 5pm, 15 days before your arrival, to cancel free of charge.

Article 5 – Bank imprint – Booking guarantee and security deposit;

As part of the booking process, a bank imprint may be requested as a guarantee, without any immediate debit being made.

This imprint has a dual function:

as a booking guarantee, it secures the service booked;

as a security deposit, it covers any unpaid services or any damage found at the end of the stay.

The amount of the bank imprint is between €200 and the total amount of the reservation, when the latter exceeds €200. This amount will not be deducted, except in the case of justified charges in accordance with these general terms and conditions.

The bank imprint is released within a maximum of seven (7) days after the customer’s departure, except in the event of a complaint or damage noted.

This procedure, which complies with French legislation, ensures a relationship of trust and transparency between the parties, while respecting the rights of the consumer.

Article 6 – Arrival: The customer must arrive on the day and at the time specified on this contract. In the event of late or delayed arrival, the tenant must inform the owner.


Article 7 – Payment of the balance: The balance must be paid 7 days before the start of the holiday. If the balance is not paid, the customer will be deemed to have cancelled the holiday and the schedules will be reopened for sale. Any additional consumption and services not mentioned in this contract will be paid to the owner at the end of the holiday.

Article 8 – Tourist tax : The tourist tax is a local tax that the customer must pay to the owner, who then transfers it to the public treasury.

Article 9 – Use of the premises: The customer must respect the peaceful nature of the premises and use them in accordance with their intended purpose. He/she undertakes to return the rooms in good condition.
 In the event that the costs of restoring the premises exceed the amount of the security deposit, the customer must make up the difference.

Article 10 – Capacity: This contract is drawn up for a specific number of people. If the number of guests exceeds this number, the owner is entitled to refuse additional guests.

This refusal can in no way be considered as a modification or a breach of contract on the owner’s initiative, so that in the event of the departure of a number of guests greater than those refused, no reimbursement can be envisaged.

 Article 11 – Animals: the present contract specifies that the customer may not stay in the company of a domestic animal. Should the customer fail to comply with this clause, the owner may refuse to accept the animals.

Under no circumstances may this refusal be considered as a modification or breach of contract on the owner’s initiative, so that in the event of the customer’s departure, no reimbursement may be considered. 

This refusal may under no circumstances be considered as a modification or a breach of contract at the initiative of the owner, so that in the event of the customer’s departure, no reimbursement may be considered.

Article 12 – Changes to the terms and conditions of sale:

These conditions of sale may be modified at any time and without prior notice. Acceptance of and compliance with these terms and conditions of sale are deemed to have been obtained as soon as the bank imprint has been given.

Article 13 – Applicable law

Language: These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law.

These General Terms and Conditions of Sale are written in French. In the event that they are translated into one or more languages